Tripeloo – Privacy Policy

1. Introduction

Tripeloo ("we", "our", "us") operates as an online travel web app that lists resorts, activities, things to do, and tour packages. This Privacy Policy explains how we collect, use, store, and protect your personal information. By accessing Tripeloo, you agree to this Privacy Policy.

2. Information We Collect

a) Personal Information

• Name
• Phone number
• Email address
• Booking details

b) Usage Information

• IP address
• Device details
• Pages visited
• Time spent on the platform

c) Additional Information

• Photos for reviews (optional)
• Travel preferences (optional)

3. How We Use Your Information

• Process booking enquiries
• Forward enquiry to travel providers
• Communicate booking updates
• Customer support
• Improve platform experience
• Prevent fraud
• Send confirmations or alerts

4. Sharing of Information

We only share your information with:

• Travel providers to confirm bookings
• Essential service tools such as SMS, email delivery, CRM systems

We do not share information with advertisers or unrelated third parties.

5. Data Protection & Security

We implement encryption, secure servers, restricted access controls, and internal safety checks. While we take precautions, no platform can guarantee 100% security.

6. Your Rights

You may request:

• A copy of your data
• Correction of inaccurate data
• Deletion of your data
• Opt-out of promotional updates

Contact: support@tripeloo.com

7. Cookies & Tracking

We use cookies to enhance performance, speed, and analytics. Cookies may be disabled in browser settings.

8. Data Retention

Data is stored only for booking completion, dispute handling, and legal compliance. Afterward, data is deleted securely.

9. Children's Privacy

We do not knowingly collect data from children under 13. If collected unintentionally, it will be removed immediately.

10. Updates to This Policy

Updates will be posted on the website. Continued use of Tripeloo indicates acceptance of updates.

11. Contact Information